PSA: Digital Marketing Isn’t the Same as Sales

One of the greatest frustrations we often hear from fashion brand owners is that their ads are not providing the ROI they would like to see. Many new brand owners assume that pumping money steadily into a generic marketing funnel through a platform like Meta will instantly provide a significant ROI before the brand has made even one sale organically.
 
While the dynamics of digital marketing and sales are intertwined, the terms are not interchangeable. Despite their interdependence, it’s crucial to recognize the nuances that differentiate digital marketing and sales. When these two essential components of business growth work together in a comprehensive strategy that accounts for the unique objectives and goals of each, fashion brands can flourish into successful businesses.
 
Digital Marketing is integral to brand growth and success, but at its core, is an amplification system and not a sales generator. By using the data that is already in your system (for example, customer data in Shopify from your existing customer base) an effective campaign will find more potential customers who resemble your existing customer base. While an optimized digital marketing strategy can lead a brand to grow from $1,000 per month in revenue to $150,000 in revenue per month in a relatively short time (we’ve not only seen it, but we’ve done this for multiple fashion brands), there must be data available to use as a starting point for that scaling to begin.
 
While Digital Marketing is about amplifying what’s already working, the focal point of a sales strategy revolves around converting prospects into paying customers. Through strategic engagement and persuasive techniques, the sales team’s aim should be to generate tangible revenue. Sales is a more tactical approach tailored to the final stages of the consumer journey, emphasizing transactional outcomes.
 
While digital marketing undoubtedly plays a pivotal role in amplifying brand visibility and driving consumer engagement, it’s essential to acknowledge its limitations as a standalone sales creator. Simply put, the goal of sales strategy is to convert prospects into customers and the goal of a digital marketing strategy should be to reach new potential consumers that can be converted into customers.
 
So, if digital marketing increases sales and makes selling easier, how does a new fashion brand make sales to begin with? For a fashion brand to make sales, it’s crucial to implement a comprehensive strategy that includes organic, earned, and paid tactics, such as public relations, paid media placements, affiliate marketing, product placement, community engagement, social media marketing, and live events.
 
By aligning the complementary roles of digital marketing efforts with sales objectives in a comprehensive brand strategy, fashion brands can not only drive revenue and foster sustainable growth but also cultivate meaningful connections with consumers, amplify brand resonance, and propel themselves towards enduring success in the increasingly competitive fashion industry.

There’s no one “thing” that a new brand can do to magically reach profitability. When the complementary roles of digital marketing and sales are integrated into a comprehensive brand strategy that includes paid and organic tactics, their collective powers can drive revenue and foster sustainable growth for fashion brands of every size.