How to Build Credibility in a Low-Trust Media Landscape

For years, earned media has operated on a simple premise:

If someone credible says it about you, it matters more than if you say it yourself. That’s the foundation PR has been built on. Third-party validation equals trust. Trust drives attention. Attention drives growth.

But what happens when the validator itself is no longer fully trusted? That’s the shift we’re in now and most brands haven’t caught up.

The Trust Problem No One Can Ignore

Recent data shows what many have felt intuitively for years:

  • A majority of Americans have low confidence in journalists to act in the public’s best interest
  • More than half believe most journalists are biased
  • And yet, majority of people still believe journalism matters (and it absolutely does).

That tension is the story. People aren’t rejecting media. They’re questioning it.

If your PR strategy still assumes that a logo placement automatically builds credibility, you’re working off an outdated model.

Why This Matters for Your Brand

Earned media has always been powerful because of perceived independence. When a journalist chooses to cover your brand, it signals: this is worth paying attention to.

But if your audience already questions the credibility of that outlet, the impact changes. Not disappears, but changes.

A placement today does not carry the same weight it did ten years ago. And treating it like it does? That’s where brands waste time, budget, and momentum.

The Measurement Problem Holding Brands Back

Let’s be honest about something: Most PR reporting is still built around impressions.

How many people could have seen it. Not how many people trusted it. Engaged with it. Acted on it.

Even within the industry, there’s a growing disconnect:

  • Impressions are widely tracked
  • But increasingly not trusted as a meaningful indicator of success

We’re measuring volume in a landscape where volume no longer equals credibility. And that gap? It’s one of the biggest reasons brands feel like PR “isn’t working” the way it used to.

Attention Is Not the Same as Trust

Visibility is easier than ever. Trust is not.

You can go viral and still be forgettable. You can land a major placement and still not convert.

Because attention without credibility is just noise. The brands that win in this environment understand a simple shift: The goal is no longer maximum visibility. It’s meaningful visibility.

What Smart Brands Are Doing Differently

The most effective brands aren’t abandoning earned media. They’re becoming more strategic about how they use it.

Here’s what that looks like in practice:

1. Prioritizing Credibility Over Coverage Volume

Not every placement is a win. Where you show up matters just as much as how often you show up. Don’t be afraid to say no to a placement that doesn’t align with your goals.

2. Building Relationships, Not Just Placements

Trust is becoming more personal. People trust specific voices; not entire institutions. That means the relationship between brand, journalist, and audience matters more than ever.

3. Rethinking What Success Actually Looks Like

Impressions don’t equal impact.

Smart brands are asking:

  • Did this placement shift perception?
  • Did it drive action?
  • Did it reach the right audience?

Not just: how many people saw it?

4. Connecting PR to Revenue (Not Just Awareness)

PR cannot operate in a silo anymore.

The strongest strategies integrate:

  • PR
  • Social Strategy
  • Paid Placements
  • Digital Marketing
  • Affiliate Marketing

Because credibility alone doesn’t scale; strategic systems do.

5. Practicing Discernment (This Is the Big One)

More opportunities ≠ better strategy.

The brands that stand out are the ones that:

  • Don’t chase every trend
  • Don’t comment on every moment
  • Don’t say yes to everything
  • Have a thoughtful, authentic voice of their own that resonates with their target audience.

Restraint isn’t a weakness. It’s positioning.

The Role of PR Isn’t Disappearing. It’s Evolving

Despite everything, this is not a “PR is dead” conversation. Journalism still matters. Storytelling still matters. Third-party validation still matters. The conditions of how to secure meaningful PR placements and how to best measure the efficacy of PR have changed. Consumers are operating in a lower-trust, higher-noise, hyper-fragmented landscape that makes it harder than ever for brands to resonate with their target audiences, which means that having a meaningful strategy is more important than ever.

The role of PR has to evolve from:

  • Getting coverage to building credibility over time
  • Maximizing visibility to earning trust intentionally
  • Reporting activity to driving outcomes

The Bottom Line

The brands that will win in 2026 and beyond aren’t the ones doing more. They’re the ones doing it more thoughtfully.

They understand:

  • Where trust actually lives
  • What attention is worth
  • And how to connect visibility to real business impact

Because in this environment, the question isn’t:

“Did people see it?”

It’s:

“How can we make this placement mean something when they do?”

Celebrity Stylist, Amanda Massi, Shares Her Expertise with CNN, Parade, Woman&Home and more . . .

With an eye for luxury and a client roster that includes Grammy-winning artists, global icons, and high-net-worth tastemakers, celebrity stylist (and Pink Sheep Publicity client), Amanda Massi, is a true force in the fashion industry!

Amanda is available as a source for style trend pieces, fashion advice and expert commentary on celebrity and red carpet looks. Whether you’re exploring the latest in fashion news or seeking insights on personal style transformation, Amanda’s unique perspective and extensive industry experience make her a dynamic voice in the fashion industry.

Please contact Pink Sheep Publicity for more information.

Selection of Amanda’s Recent Style Commentary in the Media:

Woman&Home: 7 shoe trends we predict you’ll be wearing in 2025

Parade: 7 Best Travel Outfits for Women, According to Celebrity Stylists

CNN: 12 of the best casual shoes for men to buy this season, according to stylists

DailyMail: Stylists reveal how to solve fashion emergencies… from shrunken clothing to exposed bra straps

PSA: Your Competitors are Still Investing in PR & Marketing

Now is Not the Time to Pull Back on Strategy

It’s no surprise that when the economy takes a hit, businesses tighten their belts—and all too often, PR and marketing budgets are the first to go. While cutting these costs might seem like a quick fix for fashion brands looking to save money, it’s a short-sighted move that can weaken brand awareness, shrink market share, and stall the long-term growth that separates long-lasting fashion brands from the rest.

Why PR & Marketing Are Often the First to Go

Before diving into why slashing PR and marketing budgets is a mistake, it’s important to acknowledge why these cuts happen in the first place:

  • Perceived as Non-Essential – When businesses are looking to trim expenses, public relations and marketing are often seen as dispensable rather than critical to survival.
  • Difficulty in Measuring ROI – Unlike direct sales or operational costs, the impact of PR and marketing initiatives can take time to materialize, making them harder to justify during economic strain.
  • Focus on Short-Term Survival – Many companies prioritize immediate financial stability over long-term brand investment, viewing marketing as a luxury rather than a necessity.
  • Lack of Immediate Visibility – The effects of marketing campaigns build over time, so their absence isn’t immediately felt—until it’s too late.

The reasoning seems logical at first glance— public relations and marketing don’t always have the same immediate, tangible impact as operational costs, and their return on investment (ROI) isn’t instantly measurable. However, cutting back on these efforts is a short-sighted move that can severely hinder long-term growth and brand resilience, particularly for newer and independently-owned brands already fighting against major fashion labels.

The Cost of Cutting PR & Marketing

The long-term consequences of pulling back on marketing and public relations investments far outweigh the short-term savings and as always, the proof lies in the data:

  • Loss of Brand Awareness – Consistency is key in marketing. When brands go silent, they become forgettable (even to the most loyal customers), giving competitors the opportunity to dominate the conversation and capture market share.
  • Difficulty in Rebuilding Momentum – Once marketing efforts are halted, it takes time and significantly more investment to regain lost ground and rebuild consumer trust. Remember: it can cost 5 to 25 times more to acquire (or reacquire) a new customer in comparison to retargeting an existing, engaged customer.
  • Long-Term Revenue Impact – A study by Harvard Business Review found that 80% of companies that cut marketing costs during a recession had not regained pre-recession sales and profits even three years after the downturn. Brands that cut fastest and deepest had the lowest probability (21%) of surpassing competitors when the economy improved.
  • Competitive Disadvantage – Your competitors are still marketing. A survey by Harris Interactive/Yankelovich found that 86% of consumers remember brands that continue advertising during downturns and feel more positively about their commitment to their products and services.

A Smarter Approach: Optimize, Don’t Eliminate

Instead of pulling back entirely, economically uncertain times are when fashion brands need to pivot their strategy to ensure their public relations and marketing spends are as effective as possible. Here’s how:

  • Refine Messaging – Adapt public relations and marketing efforts to reflect current economic conditions. Avoid aggressive sales tactics and instead focus on value-driven messaging that resonates with consumer needs.
  • Emphasize High-ROI Strategies – Investing in conversion-driven digital marketing strategies, high-conversion email campaigns, and commission-incentivized influencer partnerships that deliver measurable returns will allow brands to see a more direct, ROI from their digital marketing strategies to support brand cashflow while also creating buzz through digital campaigns.
  • Take a Metrics-Driven Approach – By prioritizing metrics-driven campaigns in both public relations and digital marketing, and being mindful of what is and isn’t providing a meaningful ROI (whether that is measure in sales, clicks, traffic, or other metrics depending on the campaign), brands can more thoughtfully determine what is and isn’t worth continuing to invest in when it’s time to make difficult decisions and scale back.
  • Leverage Cost-Effective Tactics – Organic social media, affiliate marketing, and targeted content strategies can maintain visibility without significant ad spend. Also, by working with partners that understand how to provide a meaningful ROI on a conservative budget, brands are able to continue growing without overstretching their resources.
  • Prioritize Customer Loyalty – Reward existing customers with exclusive offers, personalized engagement, and loyalty programs to keep them engaged. Your best asset as a brand is the customers that are already loyal to your brand. Engage them thoughtfully and let them help build the brand they love.
  • Focus on Brand Trust – Thoughtful public relations efforts, such as earned media placements and timely storytelling that feels relevant to the moment, reinforce credibility and brand integrity. They also allow brands to more authentically connect with their existing audience and reach out to potential new customers.

The Right PR & Marketing Partner Makes the Difference

Businesses that maintain or increase marketing efforts during economic downturns don’t just survive—they thrive. By continuing to invest in strategic PR and marketing, brands position themselves for long-term growth while competitors that cut back struggle to regain momentum.

At Pink Sheep Publicity, we specialize in crafting recession-resilient strategies that help brands maintain relevance, drive consumer trust, and optimize marketing investment for maximum impact. Tough economic times require smarter strategies.

Let’s future-proof your brand together. Reach out to Pink Sheep Publicity and let’s talk strategy.